General Terms and Conditions
Online-Shop Terms and
Conditions vis-à-vis Consumer (B2C)
Online Shop www.zimtundgrün.com
§ 1 Applicability, Contract
Language
(1) The following general Terms and Conditions (GTC) apply
to all contracts concluded between you and us, zimt & grün GmbH, Am
Mühlenberg 35, 33619 Bielefeld, Deutsch-land, registered with the commercial
register of the local court of Bielefeld under HRB 44500, VAT-number DE347527898
legally represented by Managing Director R. Elena Hindrichs via this online
shop.
(2) All agreements concluded between you and us in the
context of the contract of sale arise exclusively from these terms and conditions,
our written receipt E-Mail, and our declaration of acceptance.
(3) Conflicting terms and conditions of the customer specifically do not apply unless we agree to their validity in writing. This also applies if we do not disagree explicitly to the conflicting terms and conditions.
(4) The exclusive language available of the conclusion of
the contract shall be German. Translations of these GTC to other languages are
for information only. In the event of contradictions between the German text
and the translations, the German text shall prevail.
§ 2 Applicable Law, Mandatory Consumer Protection
Regulations
The law of the Federal Republic of Germany shall apply
excluding the United Nations Convention on Contracts for the International Sale
of Goods (CISG), if
(a) your abode is in Germany, or
(b) your abode is situated in a state not being member of
the European Union.
In the event that your abode is in a member state of the
European Union, German law applies provided this stipulation is not in conflict
with mandatory rules of the state in which your abode is situated. Such rules
shall remain unaffected.
§ 3 Conclusion of contract
(1) The presentation of the products and services in our
online shop does not constitute a legally binding offer, but merely an
invitation to place orders.
(2) The ordering process takes place as follows:
(a.) You can choose from our selection products and use the
„add to cart “button to gather them in a so-called shopping basket.
(b.) By clicking the button „confirm order“ you emit a
legally binding offer to purchase the goods in the basket. Before submitting
the order, you can change the data any time. The order, however, can only be
placed and received, if you have accepted the terms and conditions and
acknowledged the right of withdrawal by placing a checkmark at the filed „I
have read and agree to the terms “.
You are bound to the offer for a period of two (2) weeks
after submitting the order. The right of withdrawal for consumers, hereinafter
§ 10, will remain unaffected.
(c) We immediately then send you an automatic receipt
e-mail, in which your order will appear again. The automatic acknowledgement of
receipt only documents that we received your order. It does not constitute an
acceptance of the application unless we declare the acceptance of your offer.
(d) The contract is not concluded until we accept your offer
with a declaration of acceptance or with delivering the ordered goods to the
address specified by you.
(e) If a product ordered by you is not available, for
instance because the ordered goods are not in stock, we will refrain from
issuing a declaration of acceptance. A contract is not concluded. In this case
we will inform you immediately and the received consideration is to be
reimbursed immediately.
(1) The object of the contract are the goods which you have
specified in preparing your order, as named in our receipt E-Mail and/or
declaration of acceptance, at the end-user prices stated in our web shop.
Errors and mistakes are reserved there, especially regarding the availability
of goods
(2) The nature of the goods ordered results from the
products descriptions in the web shop. Pictures on the website may display
products inaccurately; specifically, colours may differ due to technical
reasons. Images are used only for reference and as illustrative material and
may differ from the product. Technical data, weights, dimensions, and
specifications are specified as precisely as possible, but may have the usual
deviations.
(3) When on the date of your order there are no copies of
the selected product available, we shall notify you about this immediately. If
the product is permanently unavailable, we will refrain from issuing a
declaration of acceptance. A contract is not concluded in this case. In this
case we will inform you immediately and the received payment is to be
reimbursed immediately.
(4) If a product ordered by you is temporarily unavailable,
we shall inform you immediately. For a delivery delay of more than two weeks
you have the right to revoke the contract. In addition, we are also entitled to
withdraw the contract in this case. In both cases the statutory right of
rescission applies. We will re-fund any payments already made by you
immediately.
§ 5 Storage of the contract text
You will receive the contractual provisions together with
information on the goods ordered and/or services booked including these GTC and
the information on the right of withdrawal by email upon acceptance of the
contract offer or together with the notification thereof. We do not store the
contractual pro-visions for you.
§ 6 Opening a customer account; Processing of your
personal data
In our online shop you may order goods or services as a
guest or after opening a customer account. With a customer account you must not
enter your personal data every time you use our online shop, but you may log on
to your customer account with your e-mail address and your password before or
during the order process. You will not be obliged to buy any of the goods
offered by us only due to your registration. For information on the processing
of your data, please read our data protection information, which you can find
under the following link: https://www.zimtundgruen.com/en/privacy-policy
During your application for registration, you
choose a personal username and a password.
§ 7 Pricing and Shipping
All prices are listed on our website are inclusive of
applicable VAT plus shipping costs. The appropriate shipping costs are listed
on our website and the shipping costs shall be borne by you. The purchase price
inclusive VAT and the shipping costs will be displayed in the order form on our
website before you submit the order.
§ 8 Terms of payment, compensation, and retention
(1) The payment of the purchase price and the shipping costs
is payable immediately upon conclusion of the contract and due for payment
within two (2) weeks after receipt of the invoice.
(2) You may pay by PayPal, giropay, bank transfer or direct bank transfer.
Possible costs of payment are to be paid by you. In case of reimbursements, we
will use the same payment method that you used for payment.
(3) You agree that you receive invoices only in electronic
form.
(4) You may only offset counterclaims that are judicially
stablished or undisputed. Exceptions to this are claims in connection with a
permitted withdrawal according to § 10.
(5) You can only assert the right of retention if your
counterclaim is based on the same contract relation.
§ 9 Retention of Title
The goods shall remain our property until full payment.
§ 10 Conditions of sale and advance payment
(1) Delivery (delivery to the shipping company) is made
immediately after conclusion of contract according to § 3 (2) d. and receiving
the payment, otherwise, immediately after the order confirmation is sent.
(2) The order will be shipped by mail. If you request an
insured shipping, this should be explicitly arranged with us in your order. The
resulting additional costs are listed in the order form and are to be paid by
you.
§ 11 Right of Withdrawal
.As a consumer you have in accordance with the rules
described in the attachment below a right of withdrawal. A consumer means every
natural person who enters a legal transaction for purposes that predominantly
are outside his trade, business, or profession.
§ 12 Warranty in case of purchasing goods
(1) If the delivered goods purchased in our online shop are
defective, you are entitled, within the scope of legal provisions, to re-quest
rectification, to withdraw from the contract or to reduce the purchase price.
(2) The limitation period of warranty claims for the
delivered goods is two years of receipt of the goods. Any claims due to defects
maliciously concealed by us will expire after the normal limitation period.
(3) Moreover, you shall also have rights for defects within
the scope of guaranteed properties and/or durability, provided that we
expressly guaranteed such in the individual case with respect to the item sold.
§ 13 Limitation of Liability
(1) We are liable for intent and gross negligence. Further,
we are liable of the negligent breach of obligations, whose fulfilment is
essential to enable the ordinary implementation of the contract, whose breach
jeopardizes the achievement of the purpose of the contract and on whose
compliance you as a customer may rely on regularly. In the last-mentioned case,
we are only liable of the foreseeable, typical contractual damage. The same
applies to breaches of duty by our vicarious agents.
(2) The abovementioned exclusions of liability do not apply
in case of damage of life, body and health. The liability pursuant of the
product liability law remains unaffected.
§ 14 Copyright
We own the copyright to all pictures, films and texts which
are published our web shop. The use of these pictures, films and texts is not
allowed without our express written consent.
§ 15 Jurisdiction; Online and Alternative Dispute
Resolution; Severability Clause
(1) If, on conclusion of this contract, you had your place
of residence or habitual place of abode in Germany and you relocated it to a
location outside Germany at the time of commencement of proceedings by us or if
your place of residence or habitual place of abode is unknown at this time, the
jurisdiction for all disputes shall be the seat of our company in Bielefeld,
Germany.
(2) The European
Commission provides a platform for online dispute resolution under
http://ec.europa.eu/consumers/odr/.
Our e-mail address is:
info@zimtundgruen.com
(3) We are not obligated and not willing to participate in dispute resolution proceedings pursuant to the German Consumer Dispute Resolution Act (VSBG).
(4) Should individually provisions of this contract be invalid, this shall not affect the validity of this contract as a whole